Transportation
Polaris Transportation Group revolutionises LTL operations
Polaris Transportation Group adopted a proactive approach to revolutionize their LTLoperations and efficiencies by eliminating manual document procedures and ensuring precision in billing to significantly reduce the potential for missed charges or disputes. This transformation extends to the heart of their supply chain, where a proactive stance optimizes their operations. In addition, by offering real-time updates on the status and location of goods in transit, Polaris not only enhances their customer satisfaction but also nurtures trust in the reliability of their services.
The Results with Radaro
$
25
k
monthly revenue increase
$
25
k
monthly revenue increase
100
%
decrease in missed invoices
100
%
decrease in missed invoices
50
%
decrease in customer disputes
50
%
decrease in customer disputes
75
%
decrease in document handling
75
%
decrease in document handling
Company Overview
Since 1994, Polaris Transportation Group has earned its reputation for providing dependable scheduled LTL services between Canada and the USA, along with industry-leading transit times for shipments to and from the USA.
Over time, Polaris has transformed to simplify the shipping industry’s operations and through a combination of innovation and acquisitions, customers now turn to Polaris for comprehensive support across all aspects of their supply chain. The Polaris Transportation Group encompasses Polaris Transport Carriers, Polaris Global Logistics, Polaris Commercial Warehousing, and NorthStar Digital Solutions.
Industry
Logistics
Employes
200
Use Cases
Increase Operational Efficiency
01.
The Challenge
Outdated, labor-intensive, and repetitive paper document scanning procedures and incurred costs from human error.
Restricted visibilities during freight transportation.
Need to establish a connection with their Transportation Management System (TMS) to enable real-time updates between the driver and the transportation platform.
02.
The Solution
Enabling drivers to capture documents through the Radaro mobile app.
Incorporated SKID management capability into Radaro's core platform and enabling drivers to directly manage SKIDS through the Radaro mobile app.
Digitize the entire delivery process from job creation to simplifying dispatch, tracking driver locations and product deliveries, keeping the end-customer informed, as well as data capturing, and reporting.
03.
The Outcome
This real-time communication feature initiates document processing immediately upon capture, eliminating the need for administrative staff to manually scan a stack of paperwork at the end of the day, as well as streamlines operations, minimizes errors, and guarantees that all stakeholders have real-time access to the latest information, promoting precise billing.
In the Radaro mobile app, drivers can add, modify, or delete SKIDs for each job, promoting precise billing and reducing the chances of overlooked billings or disputes.
Ensures accurate and up-to-the-minute information on the status and location of all goods in transit, enables proactive problem-solving and minimizes disruptions in the supply chain. Customers receive accurate and real-time updates on the status of their shipments, which enhances customer satisfaction and trust.
Testimonials
Radaro has exponentially improved our driver, staff and customer satisfaction while providing greater opportunity to accelerate our company's growth. We are seeing record high, company-wide productivity and are now getting the most from our assets and our people.
Dave Cox
President & CEO, Polaris Transportation Group
Customs documents are being uploaded, PODs are being sent and customers are getting invoiced all while our drivers are still on the road. It's a phenomenal improvement and without a doubt, this is the new era of transportation.
Dave Cox
President & CEO, Polaris Transportation Group
Radaro has exponentially improved our driver, staff and customer satisfaction while providing greater opportunity to accelerate our company's growth. We are seeing record high, company-wide productivity and are now getting the most from our assets and our people.
Dave Cox
President & CEO, Polaris Transportation Group
Customs documents are being uploaded, PODs are being sent and customers are getting invoiced all while our drivers are still on the road. It's a phenomenal improvement and without a doubt, this is the new era of transportation.
Dave Cox
President & CEO, Polaris Transportation Group
The Results with Radaro
$
25
k
monthly revenue increase
100
%
decrease in missed invoices
50
%
decrease in customer disputes
75
%
decrease in document handling
Company Overview
Since 1994, Polaris Transportation Group has earned its reputation for providing dependable scheduled LTL services between Canada and the USA, along with industry-leading transit times for shipments to and from the USA.
Over time, Polaris has transformed to simplify the shipping industry’s operations and through a combination of innovation and acquisitions, customers now turn to Polaris for comprehensive support across all aspects of their supply chain. The Polaris Transportation Group encompasses Polaris Transport Carriers, Polaris Global Logistics, Polaris Commercial Warehousing, and NorthStar Digital Solutions.
Industry
Logistics
Employes
200
Use Cases
Increase Operational Efficiency
01.
The Challenge
Outdated, labor-intensive, and repetitive paper document scanning procedures and incurred costs from human error.
Restricted visibilities during freight transportation.
Need to establish a connection with their Transportation Management System (TMS) to enable real-time updates between the driver and the transportation platform.
02.
The Solution
Enabling drivers to capture documents through the Radaro mobile app.
Incorporated SKID management capability into Radaro's core platform and enabling drivers to directly manage SKIDS through the Radaro mobile app.
Digitize the entire delivery process from job creation to simplifying dispatch, tracking driver locations and product deliveries, keeping the end-customer informed, as well as data capturing, and reporting.
03.
The Outcome
This real-time communication feature initiates document processing immediately upon capture, eliminating the need for administrative staff to manually scan a stack of paperwork at the end of the day, as well as streamlines operations, minimizes errors, and guarantees that all stakeholders have real-time access to the latest information, promoting precise billing.
In the Radaro mobile app, drivers can add, modify, or delete SKIDs for each job, promoting precise billing and reducing the chances of overlooked billings or disputes.
Ensures accurate and up-to-the-minute information on the status and location of all goods in transit, enables proactive problem-solving and minimizes disruptions in the supply chain. Customers receive accurate and real-time updates on the status of their shipments, which enhances customer satisfaction and trust.
Testimonials
Radaro has exponentially improved our driver, staff and customer satisfaction while providing greater opportunity to accelerate our company's growth. We are seeing record high, company-wide productivity and are now getting the most from our assets and our people.
Dave Cox
President & CEO, Polaris Transportation Group
Customs documents are being uploaded, PODs are being sent and customers are getting invoiced all while our drivers are still on the road. It's a phenomenal improvement and without a doubt, this is the new era of transportation.
Dave Cox
President & CEO, Polaris Transportation Group
Radaro has exponentially improved our driver, staff and customer satisfaction while providing greater opportunity to accelerate our company's growth. We are seeing record high, company-wide productivity and are now getting the most from our assets and our people.
Dave Cox
President & CEO, Polaris Transportation Group
Customs documents are being uploaded, PODs are being sent and customers are getting invoiced all while our drivers are still on the road. It's a phenomenal improvement and without a doubt, this is the new era of transportation.
Dave Cox
President & CEO, Polaris Transportation Group
Take Control of Your Last Mile
Discover what Radaro can do for you
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Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Company
Radaro © 2026. All rights reserved.
Take Control of Your Last Mile
Discover what Radaro can do for you
Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Company
Radaro © 2026. All rights reserved.
Take Control of Your Last Mile
Discover what Radaro can do for you
Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Radaro © 2026. All rights reserved.
Take Control of Your Last Mile
Discover what Radaro can do for you
Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Company
Radaro © 2026. All rights reserved.
