Infrastructure

Langs Building Supplies delivering certainty at scale

Today, Langs is recognised as a whole-of-house supplier, supporting major residential builders with everything from frames and trusses to windows, doors, timber, and hardware.

The Results with Radaro

$

10

's

of thousandsin dispute savings

$

10

's

of thousandsin dispute savings

500

deliveries tracked daily

500

deliveries tracked daily

100

%

visibility across delivery network

100

%

visibility across delivery network

Company Overview

Langs Building Supplies is one of Australia’s leading building supply businesses that has grown into a large-scale, multi-site operation employing over 350 people. 

Langs is recognised as a whole-of-house supplier, supporting major residential builders with everything from frames and trusses to windows, doors, timber, and hardware. With a fully in-house logistics operation, the business delivers at scale, managing approximately 500 deliveries per day. 

In an industry where deliveries are often made to unmanned construction sites, Langs operates with a clear mandate: deliver with precision, prove it with certainty, and build trust at every step.

Industry

Building Materials

Employees

350+

Use Cases

Transport & Logistics Transformation

01.

The Challenge

Before implementing Radaro, Langs relied on a previous system that proved to be inconsistent, unreliable, and lacking support. This created several operational challenges: 

  • Limited visibility into deliveries and driver activity.

  • Inefficient proof of delivery processes, especially critical on unattended job sites.

  • Manual workflows, including photo handling and communication with customers.

  • Difficulty resolving disputes, particularly around missing or stolen materials.

  • Lack of vendor support, making it hard to resolve system issues quickly.

  • High financial risk from unverified deliveries to unattended sites.

  • Inability to confidently prove key delivery details:
    · Presence on-site
    · How long they were on-site
    · What was delivered

  • Absorbed losses and unresolved disputes

02.

The Solution

Langs implemented Radaro to modernise their delivery operations, with a strong focus on:

  • Real-time proof of delivery.

  • Advanced delivery scheduling.

  • Seamless ERP (Syspro) integration.

  • Business-wide data visibility.

  • Flexible routing to prioritise customer delivery requirements.

  • Reduced administrative workload through automation.

  • Data-driven insights for improved planning and decision-making.

03.

The Outcome

  • Significant Cost Savings. Proof of delivery has eliminated costly disputes and reduced losses from theft and misdelivery, saving Langs tens of thousands of dollars.

  • Smarter delivery operations. Real-time visibility, automation, and ERP integration streamlined operations, improved communication between teams, and reduced admin workload.

  • Elevated Customer Trust & Professionalism. With accurate delivery records and photo evidence, Langs can confidently demonstrate exactly what was delivered, when, and where — even on unmanned sites. This has elevated Langs' reputation as a trusted, transparent partner.

  • Intelligence-driven operations. Through deep ERP integration and API-driven data flows, Radaro has transformed delivery data into actionable insights that can optimise delivery routes, factor in external variables (e.g. weather), and improve operational planning.

  • Delivery agility. Real-time control enabled Langs to dynamically adjust routes, prioritise customer needs, and seamlessly manage jobs through their ERP.

  • Seamless User Experience. Despite complex backend processes, the system is simple for users:

04.

50 years in business. 500 deliveries a day. Zero guesswork.

Internally, what was once complex and manual is now streamlined, connected, and effortless.

Externally, Langs presents a far more professional image in the market. Deliveries are consistent, transparent, agile, and reliable.  

What started as a logistics solution has evolved into:

  • A financial safeguard with proven ROI

  • A customer experience enhancer.

  • A data-driven decision engine.

Langs now operates with complete visibility, control, and confidence — at scale.

Testimonials

  • It's like flicking a light switch. The complexity is behind the scenes, but for the user, it just works."

    Matthew Day

    CIO, Langs Building Supplies

  • Radaro works and it's well worth the investment. The ROI is exceptional, and we know we're getting our investment back multifold each month."

    Matthew Day

    CIO, Langs Building Supplies

  • Proof of delivery alone has saved us Tens of Thousands of dollars"

    Matthew Day

    CIO, Langs Building Supplies

  • The ability to show exactly when we were on site and what we delivered has helped us build invaluable trust with our customers and partners. We are now seen as the industry gold standard.

    Matthew Day

    CIO, Langs Building Supplies

  • It's like flicking a light switch. The complexity is behind the scenes, but for the user, it just works."

    Matthew Day

    CIO, Langs Building Supplies

  • Radaro works and it's well worth the investment. The ROI is exceptional, and we know we're getting our investment back multifold each month."

    Matthew Day

    CIO, Langs Building Supplies

  • Proof of delivery alone has saved us Tens of Thousands of dollars"

    Matthew Day

    CIO, Langs Building Supplies

  • The ability to show exactly when we were on site and what we delivered has helped us build invaluable trust with our customers and partners. We are now seen as the industry gold standard.

    Matthew Day

    CIO, Langs Building Supplies

Download Full Case Study

The Results with Radaro

$

10

's

of thousandsin dispute savings

500

deliveries tracked daily

100

%

visibility across delivery network

Company Overview

Langs Building Supplies is one of Australia’s leading building supply businesses that has grown into a large-scale, multi-site operation employing over 350 people. 

Langs is recognised as a whole-of-house supplier, supporting major residential builders with everything from frames and trusses to windows, doors, timber, and hardware. With a fully in-house logistics operation, the business delivers at scale, managing approximately 500 deliveries per day. 

In an industry where deliveries are often made to unmanned construction sites, Langs operates with a clear mandate: deliver with precision, prove it with certainty, and build trust at every step.

Industry

Building Materials

Employees

350+

Use Cases

Transport & Logistics Transformation

01.

The Challenge

Before implementing Radaro, Langs relied on a previous system that proved to be inconsistent, unreliable, and lacking support. This created several operational challenges: 

  • Limited visibility into deliveries and driver activity.

  • Inefficient proof of delivery processes, especially critical on unattended job sites.

  • Manual workflows, including photo handling and communication with customers.

  • Difficulty resolving disputes, particularly around missing or stolen materials.

  • Lack of vendor support, making it hard to resolve system issues quickly.

  • High financial risk from unverified deliveries to unattended sites.

  • Inability to confidently prove key delivery details:
    · Presence on-site
    · How long they were on-site
    · What was delivered

  • Absorbed losses and unresolved disputes

02.

The Solution

Langs implemented Radaro to modernise their delivery operations, with a strong focus on:

  • Real-time proof of delivery.

  • Advanced delivery scheduling.

  • Seamless ERP (Syspro) integration.

  • Business-wide data visibility.

  • Flexible routing to prioritise customer delivery requirements.

  • Reduced administrative workload through automation.

  • Data-driven insights for improved planning and decision-making.

03.

The Outcome

  • Significant Cost Savings. Proof of delivery has eliminated costly disputes and reduced losses from theft and misdelivery, saving Langs tens of thousands of dollars.

  • Smarter delivery operations. Real-time visibility, automation, and ERP integration streamlined operations, improved communication between teams, and reduced admin workload.

  • Elevated Customer Trust & Professionalism. With accurate delivery records and photo evidence, Langs can confidently demonstrate exactly what was delivered, when, and where — even on unmanned sites. This has elevated Langs' reputation as a trusted, transparent partner.

  • Intelligence-driven operations. Through deep ERP integration and API-driven data flows, Radaro has transformed delivery data into actionable insights that can optimise delivery routes, factor in external variables (e.g. weather), and improve operational planning.

  • Delivery agility. Real-time control enabled Langs to dynamically adjust routes, prioritise customer needs, and seamlessly manage jobs through their ERP.

  • Seamless User Experience. Despite complex backend processes, the system is simple for users:

04.

50 years in business. 500 deliveries a day. Zero guesswork.

Internally, what was once complex and manual is now streamlined, connected, and effortless.

Externally, Langs presents a far more professional image in the market. Deliveries are consistent, transparent, agile, and reliable.  

What started as a logistics solution has evolved into:

  • A financial safeguard with proven ROI

  • A customer experience enhancer.

  • A data-driven decision engine.

Langs now operates with complete visibility, control, and confidence — at scale.

Testimonials

  • It's like flicking a light switch. The complexity is behind the scenes, but for the user, it just works."

    Matthew Day

    CIO, Langs Building Supplies

  • Radaro works and it's well worth the investment. The ROI is exceptional, and we know we're getting our investment back multifold each month."

    Matthew Day

    CIO, Langs Building Supplies

  • Proof of delivery alone has saved us Tens of Thousands of dollars"

    Matthew Day

    CIO, Langs Building Supplies

  • The ability to show exactly when we were on site and what we delivered has helped us build invaluable trust with our customers and partners. We are now seen as the industry gold standard.

    Matthew Day

    CIO, Langs Building Supplies

  • It's like flicking a light switch. The complexity is behind the scenes, but for the user, it just works."

    Matthew Day

    CIO, Langs Building Supplies

  • Radaro works and it's well worth the investment. The ROI is exceptional, and we know we're getting our investment back multifold each month."

    Matthew Day

    CIO, Langs Building Supplies

  • Proof of delivery alone has saved us Tens of Thousands of dollars"

    Matthew Day

    CIO, Langs Building Supplies

  • The ability to show exactly when we were on site and what we delivered has helped us build invaluable trust with our customers and partners. We are now seen as the industry gold standard.

    Matthew Day

    CIO, Langs Building Supplies

Download Full Case Study

Take Control of Your Last Mile

Discover what Radaro can do for you

Take Control of Your Last Mile

Discover what Radaro can do for you

Take Control of Your Last Mile

Discover what Radaro can do for you

Take Control of Your Last Mile

Discover what Radaro can do for you